Why don’t I have access to view or edit my brand store?

The advertising console is the platform where your brand store is set up and occasionally not all the necessary users are added to all Seller Central, Vendor Central, Brand Registry, and the ad console. If they are not consistent, then you will need to find the admin of each website and add the necessary users. It may be that you have access to multiple ad console accounts and need to change the dropdown selection in the top right corner of the Amazon advertising website. In either case, we can hop on a screenshare and ask the necessary questions to find out exactly what’s going on to get you the control and access you need.