We can target Instacart ads to only show up for customers who live in the geographical area of specific retailers that carry your product.
FAQ Archives
How do you handle negative reviews and customer complaints?
We address negative reviews promptly by understanding the issue, offering solutions such as refunds or replacements if approved by our clients, and requesting that customers update their reviews if the issue is resolved. We also request negative feedback removal and analyze negative feedback to identify common issues and improve product quality.
When is the right time to hire an agency?
There is not necessarily a right time to hire an agency, but sooner is typically the better. Once an agency partner like Brandwoven enters the picture, any current challenges and upcoming plans will be addressed and resolved at an accelerated pace.
How much does it cost to be on Target.com?
There are no hidden fees but Target Plus has a referral fee depending on product category ranging from 5-10%
How do you track the effectiveness of your content and copy?
There are a number of ways we will track efficacy. The first and easiest is through A/B experimentation on marketplace. From there, we use a number of methods like conversion rate, click-through-rate, sales rank, and sales volume. The digital merchandising process is iterative, so even with positive results, we are always open to improvements.
How can I get more positive product reviews?
There are a few different methods to increase your review count: – Utilize Amazon programs like Vine – Send an automatic email post-purchase – Include a product insert asking for a review Partner with Brandwoven for help managing these efforts and see your review count increase.
What steps do I have to take to manage resellers?
The truth is reseller & MAP management only happens with partnership. Brands must take an active role in knowing and actively engaging in the distribution process. In today’s environment, product is flowing through numerous channels and brands must actively engage in the sales pipeline from when it exits their warehouse, to when it hits consumers’Continue reading “What steps do I have to take to manage resellers?”
What if I don’t have good assets for you to use?
We can work with your brand to select stock photos and bring them to life for product images and content on any marketplace.
Do you research SEO when creating A+ Content and listing images?
We do full SEO keyword research before any creative project and will collaborate with your brand to include top-searched customer keywords along with specific brand messaging. We use any keywords that are not included on the listing in the backend of Amazon and for A+ alt index.
How can your services help us manage our inventory more effectively to avoid being out-of-stock or overstocked?
We have a dedicated part of our team focused solely on your operational performance and logistics. We don’t trust Amazon to consider all the specific nuances of your products, seasonality, and operations that are required to come up with a customized forecast and execution plan. We meet upfront to get to know as much asContinue reading “How can your services help us manage our inventory more effectively to avoid being out-of-stock or overstocked?”
Reach Out To Meet with One of Our Account Directors