We dont take product photos, but are happy to refer you to our great partners. Truth is, 99% of the brands we work with have awesome product and lifestyle photos that we can use to build content and infographics. The same goes for videos, however we’ve been able to repurpose some client images and otherContinue reading “Do you take photos and create videos?”
FAQ Archives
How can your services help us manage our inventory more effectively to avoid being out-of-stock or overstocked?
We have a dedicated part of our team focused solely on your operational performance and logistics. We don’t trust Amazon to consider all the specific nuances of your products, seasonality, and operations that are required to come up with a customized forecast and execution plan. We meet upfront to get to know as much asContinue reading “How can your services help us manage our inventory more effectively to avoid being out-of-stock or overstocked?”
How do you handle negative reviews and customer complaints?
We address negative reviews promptly by understanding the issue, offering solutions such as refunds or replacements if approved by our clients, and requesting that customers update their reviews if the issue is resolved. We also request negative feedback removal and analyze negative feedback to identify common issues and improve product quality.
Can I do different pack sizes on Walmart.com that won’t impact my Amazon pricing because it has a different UPC and different quantity or package size?
To be safe, the answer is no. Amazon has started to scrape pricing down to the unit count or even price per pound or ounce. All pricing for any pack size should match Amazon’s sellable unit.
How can I avoid stockouts in online marketplaces?
To avoid stockouts, have an experienced demand planner regularly monitor your inventory levels, use inventory management software, and forecast demand based on historical sales data. Setting up alerts for low stock levels can also help ensure you reorder products in time.
Why am I not getting orders?
This is the sort of question we see every day. Truth is, it could be 100 different things and that’s why you need a team of people to help. At Brandwoven, we are problem-solvers by nature and have an active, engaged, U.S. based team to act as the hands and feet of your business everyContinue reading “Why am I not getting orders?”
How much does it cost to be on Target.com?
There are no hidden fees but Target Plus has a referral fee depending on product category ranging from 5-10%
How do you track the effectiveness of your content and copy?
There are a number of ways we will track efficacy. The first and easiest is through A/B experimentation on marketplace. From there, we use a number of methods like conversion rate, click-through-rate, sales rank, and sales volume. The digital merchandising process is iterative, so even with positive results, we are always open to improvements.
How can I get more positive product reviews?
There are a few different methods to increase your review count: – Utilize Amazon programs like Vine – Send an automatic email post-purchase – Include a product insert asking for a review Partner with Brandwoven for help managing these efforts and see your review count increase.
What steps do I have to take to manage resellers?
The truth is reseller & MAP management only happens with partnership. Brands must take an active role in knowing and actively engaging in the distribution process. In today’s environment, product is flowing through numerous channels and brands must actively engage in the sales pipeline from when it exits their warehouse, to when it hits consumers’Continue reading “What steps do I have to take to manage resellers?”
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