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How can your services help us manage our inventory more effectively to avoid being out-of-stock or overstocked?

We have a dedicated part of our team focused solely on your operational performance and logistics. We don’t trust Amazon to consider all the specific nuances of your products, seasonality, and operations that are required to come up with a customized forecast and execution plan. We meet upfront to get to know as much asContinue reading “How can your services help us manage our inventory more effectively to avoid being out-of-stock or overstocked?”

How do you handle negative reviews and customer complaints?

We address negative reviews promptly by understanding the issue, offering solutions such as refunds or replacements if approved by our clients, and requesting that customers update their reviews if the issue is resolved. We also request negative feedback removal and analyze negative feedback to identify common issues and improve product quality.

How can I avoid stockouts in online marketplaces?

To avoid stockouts, have an experienced demand planner regularly monitor your inventory levels, use inventory management software, and forecast demand based on historical sales data. Setting up alerts for low stock levels can also help ensure you reorder products in time.

How do you track the effectiveness of your content and copy?

There are a number of ways we will track efficacy. The first and easiest is through A/B experimentation on marketplace. From there, we use a number of methods like conversion rate, click-through-rate, sales rank, and sales volume. The digital merchandising process is iterative, so even with positive results, we are always open to improvements.

How can I get more positive product reviews?

There are a few different methods to increase your review count: – Utilize Amazon programs like Vine – Send an automatic email post-purchase – Include a product insert asking for a review Partner with Brandwoven for help managing these efforts and see your review count increase.

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