Case Study

Brandwoven color horizontal logo with tagline

Pet Brand Leverages Amazon DSP Campaigns to Increase Revenue 46% Year-Over-Year

A pet brand that sells recycled litter products on Amazon partnered with Brandwoven to run DSP ads, growing marketplace awareness and revenue.

Results of Brandwoven Strategy

Within just a few months, Brandwoven was able to grow the pet brand's Amazon presence using targeted DSP campaigns.
46%

Year-Over-Year Revenue Increase

18%

Brand Halo Sales attributed to DSP campaigns

8

Months to Build and Implement DSP Strategy

30%

Year-Over-Year Increase in Units Sold

Brand Background

A leading private label and manufacturer of dog and cat treats, and cat and small animal litter began their partnership with Brandwoven in early 2022. Brandwoven manages five of their pet brands on Amazon, one of which offers a product line of recycled litter. The brand manufactures 100% recycled paper litter for cats, rabbits, and other small pets.

The Company's Problem

Screenshot of Amazon pricing issue leading to restricted AMS advertising

The brand’s top selling product became ineligible for sponsored product advertising due to profitability concerns from Amazon. Due to this restriction, the brand was only able to include their top selling ASIN in Sponsored Brand ads and not in Sponsored Product ads which yield better conversion and return on ad spend. Prior to the ineligibility, Brandwoven’s ad team had been executing a Hero ASIN strategy using the Original Pellet ASIN. Historically, the product had been driving most of the brand’s revenue, making up 81% of the brand’s revenue in 2023. Not only was this ASIN’s sales impacted by ineligibility to serve SP ads, so were the other products in the variation that had benefited from the traffic driven by the ads. Partnering with Brandwoven on their Amazon strategy, the pet brand needed another solution to continue to drive traffic and conversions.

Brandwoven's Solution: Utilizing AMS and DSP Campaigns in Conjunction

Laptop on a table displaying the Pacvue dashboard

With the limited ability of advertising the Original Pellets Cat Litter product through traditional AMS campaigns, Brandwoven recommended utilizing Demand Side Platform (DSP) ads as an alternate method to drive traffic.

Amazon DSP campaigns were still available to the brand despite their pricing and AMS ineligibility issues, making it an effective next step to continue promoting the Original Pellets Cat Litter product to online shoppers.

Conveniently, another popular pet litter company went out of business around this same time. As a result, Brandwoven was able to target consumers who had been searching for the now-out-of-business brand online, capturing their customers as a result.

Campaign Strategy and Development

A marketing funnel showing where to implement a DSP retargeting strategy

Brandwoven was able to run sponsored product campaigns on other litter products in different pack sizes, effectively driving traffic to the parent page, where the best seller was visible. Not only were we targeting customers looking for a discontinued brand, but we also were showing them the pet brand’s products resulting in more impressions, clicks, and conversions.

The AMS campaigns were optimized to work in conjunction with the Amazon DSP ads. Brandwoven tailored both the AMS and DSP campaign targeting to ensure they were properly structured to meet customers at their specific point in the marketing funnel. This was extremely important as the AMS marketing campaigns acted as a net for capturing shoppers that clicked into the Amazon ecosystem externally. If we had failed to structure both the AMS and DSP campaigns to work symbiotically, the seller account would be left vulnerable, missing sales opportunities.

Brandwoven structured the campaign strategy and development based off the stages of the marketing funnel we were aiming to target. For the pet brand’s purposes, we used a full-funnel approach. Most of the Amazon DSP campaigns were directed to middle-lower funnel consumers. Audiences and creative designs were primarily focused on Consideration, Conversion, and Loyalty.

Leveraging AMC for Brand Halo Insights

Amazon Marketing Cloud (AMC) charts

One huge benefit of the project was that DSP also enabled the pet brand to gain access to the Amazon Marketing Cloud. This AMC access was extremely valuable for the brand as it provided next level insights into the customer journey as well as full funnel marketing analytics. AMC also gave the brand access to realtime insights that allowed Brandwoven to customize optimizations and rule structures for better campaign results.  

Importantly, the data provided by AMC allowed Brandwoven to analyze the pet brand’s performance by tracking Brand Halo conversions. Tracking Halo performance gave Brandwoven the data to monitor crossover sales and attribution from DSP to AMS. Again, this was key in ensuring that the AMS and DSP campaigns were working together to drive off-Amazon traffic onto the brand’s Amazon listing pages. Ongoing brand halo research and analysis was a main component in continually optimizing marketing performance.

Brand Halo Reporting

Brand Halo report

Using brand halo insights, Brandwoven could identify which audiences were converting. Specifically, where the halo conversion took place was most important – this is how Brandwoven could ensure that the AMS campaigns were structured accordingly, to act as the net for audiences clicking into the Amazon ecosystem externally. If the agency had failed to properly structure across both fronts, the brand would be left vulnerable to missed sales opportunities. Brandwoven’s goal for the initial DSP launch was to tailor the campaigns for overall effectiveness and drive toward total return.

Holistic Full Funnel Approach

AMS ad type structure and analysis needed for DSP success

Brandwoven also needed to ensure that we fed the Amazon DSP learning machine with analytics for targeting from the AMS side. This allowed us to create a holistic full funnel marketing approach, aligning the AMS campaigns to catch the DSP halo attribution and sales opportunities. Part of the strategy involved increasing Sponsored Display efforts within AMS towards specific audience types, creating an overlap report of consumer behavior. Brandwoven aimed to use the learnings from both platforms to best position the pet brand to effectively meet customers where they were most likely to convert.

Brandwoven regularly reported on the performance and goals of DSP, along with key findings from AMC (Amazon Marketing Cloud). The pet brand would also share information about their brand and competitors. This focus on sharing and collaboration allowed the pet brand to utilize Amazon data elsewhere in their company and also allowed Brandwoven to sync marketing efforts to broader company initiatives.

Building Custom Audiences

List of keywords used to build custom audiences

Within the 3 market positions of Consideration, Conversion, and Loyalty, Brandwoven utilized custom audience builds based on keyword analyses provided through historical AMS successes and failures. We additionally built custom audiences through ASIN targeting, as well as utilized previous history and expertise from running Amazon DSP campaigns for other clients.

The custom audiences were used in tandem with a variety of repurchasing and remarketing techniques that were tailored to the client’s needs and customer lifecycle. Keyword, ASIN, and audiences were all custom-built utilizing information gathered over time working with the client on managing their AMS business, then pitched to the client in a DSP PowerPoint deck for approval prior to launching the campaigns.

Creating custom audiences based on analyzed keyword performance from one of our marketing tools, Pacvue, gave Brandwoven the ability to isolate top sales-performing keywords in targeted DSP line items, driving off-site conversion opportunities. This strategic implementation on custom keyword-created targeting provided us with a lower funnel position to drive conversions to a valuable audience based on previous conversion success. These orders gave us the flexibility to optimize and curate new line items and orders based on performance and keyword trending volatility.

Targeting SEO Keywords

List of common SEO keywords related to the product for targeting

In order to get in front of competitor searches off-site and drive consumers back into the Amazon ecosystem, Brandwoven focused on top keywords. Conducting a keyword analysis allowed Brandwoven to create custom audiences based on the analyzed keyword performance from AMS campaigns. We then used this data to strategically align on high traffic keywords, targeting associated audiences. This strategy was highly effective in targeting searches for pet caretakers who utilized broad SEO phrases in the Amazon search results.

Our strategy to create custom audiences based on ASIN research and analysis allowed Brandwoven to optimize campaigns based on consideration and timing. We also leveraged a tactical approach by leveraging customized competitor targeting – allowing us to reach competitors with similar price points and reviews. Lastly, Brandwoven utilized custom 30-60-90-day lookback periods for retargeting similar and contextual targeting opportunities based on previous views and search history. This strategy was all encompassing, ensuring that we were targeting every audience type possible that may be searching for the pet brand’s products – on and off Amazon.

Custom Line Items & Creative

Screenshot of the custom line item settings

The last key component to Brandwoven’s approach was new creative digital merchandising and custom line items. Brandwoven created orders and custom line items, plus added any new creative or lifestyle images that the pet brand wanted to be featured with their ads. The custom line-item settings were as follows:

  • Line-Item: Setting plays a crucial role in where the ads are displayed. This is crucial in ensuring we delivered the right ad in the appropriate medium to the correct audience.
  • Supply Source: For majority of the product groupings, Brandwoven recommend that the brand didn’t expand outside of the Amazon supply source. These sources and audiences historically have a less cost effective eCPM and greater total ROAS. It was imperative for us to follow a linear supply source for effective DSP targeting. Utilizing custom built Pacvue line items allowed Brandwoven to reach the audience’s search off-site and drive them back into Amazon’s ecosystem.
  • Viewability: Determining the reach, how often the brand wanted to display ads to a single viewer, and how to pace the ads accordingly were all factors for consideration. Brandwoven’s initial recommendation was to start at 60-70% and pace evenly throughout the first month to not overwhelm shoppers with too many ads while continuing to optimize for efficiency over time.

Building Brand Awareness

Screenshot of how to retarget customers at each stage of the marketing funnel

Brandwoven also created custom, branded digital merchandising assets to promote the pet brand’s products – both for the detail page and their advertising campaigns. The agency’s goal was to quickly and accurately educate consumers on the product: how it worked, what it included, why it was important for their pets, and any other information that would help convince shoppers that the product would be beneficial to them as pet owners, and to their pets.

To successfully create and launch digital assets that would lead to clicks and conversions, Brandwoven conducted A/B tests to see which creative performed best. The agency started by leveraging the brand’s current creative strategy to see what types of variances in creative assets could be deployed. For example, using multiple product images per ASIN to test and video displays or OTT quality creative content for easy scalability. Once identified, Brandwoven began testing what budget the brand would need to allocate to the best performing creative in order to hit their product sales targets for the year.

Brandwoven then repurposed the listing page content and visual assets for the ad campaigns themselves. This not only sped up the production time for the ad creative, but also ensured that they were cohesive with the overall brand appearance on Amazon. This was important as we didn’t want to confuse shoppers by having the ad they click on look different from the listing page they landed on. Cohesive branding helped to boost brand familiarity, so that shoppers could feel like they really knew the brand they were purchasing from.

Solution Overview

Overall, Brandwoven’s approach to partnering with the pet brand on their Amazon DSP campaigns was a full-fledged approach to targeting the marketing funnel and testing different areas of the strategy to continuously improve results. Utilizing funnel positioning supported the hero ASIN strategy for the AMS suppressed product, helping to keep it in front of in-market audiences for incremental sales opportunities. This positioned the brand’s top ASINs across product categories off-Amazon visibility to stay in front of relapsed shopping audiences and competitor views. We also aligned the full funnel strategy to implement middle-to-low funnel positioning, bringing awareness to the product line in consideration and retargeting of the Amazon DSP funnel.

Brandwoven also monitored and reported on key metrics throughout the project such as impressions, spend per thousand impressions, and ROAS (return on ad spend). The agency also optimized week-over-week optimizations to drive total sales increases and utilized the cutting-edge full funnel analytics reporting from Amazon Marketing Cloud (AMC).

Brandwoven’s approach to DSP campaigns for the brand was based on audience and product goals; allocating a goal to the product segments assisted with creating ongoing strategical pivots versus having an overarching sale goal. This allowed us to fine tune based on different funnel positions, strategy, and performance. We also aimed to stay in front of audiences that had viewed the brand’s or a competitor’s detail page, positioning the product to an audience that had already shown interest in purchasing.

Lastly, Brandwoven made sure to always partner with the pet brand’s team every step of the way. This was largely important when it came to budgeting the campaigns, allowing us to set an appropriate time frame for launch. The agency was able to take away audience learnings from the custom audiences created for the AMS campaigns, and ensure they were running accordingly with DSP. As a result of these extensive Amazon advertising efforts, Brandwoven helped the pet brand see impressive increases in revenue and other important brand metrics.

Results of the Partnership

Results graph showing shipped COGS and ordered revenue

Brandwoven’s DSP campaigns proved to be highly effective, allowing the agency to drive traffic, awareness, and conversions back into the pet brand’s existing AMS marketing campaigns.

Year-Over-Year Growth

Chart showing 30% increase in units sold

Even with the advertising ineligibility on the top revenue-driving ASIN, Brandwoven was able to raise Ordered Revenue by 45.73% year-over-year. Shipped COGS rose by 45.61% and Units Sold increased by 30% during the same period.

Brand Halo Sales

Brand halo report after DSP campaigns were launched

Brand Halo Sales ended up being 18% of the total amount attributed to the Amazon DSP campaigns. This further shows the importance of supplementing DSP strategy with strong AMS advertising for maximum impact.

8 Million+ Ad Impressions

Thanks to partnering with Brandwoven, the pet brand hit and exceeded their Amazon sales goals even with suppressed AMS advertising. Utilizing a strategic combination of Amazon DSP campaigns and the brand’s remaining AMS options, Brandwoven helped the pet brand bring over 8 million ad impressions, generate new Subscribe & Save customers, and sell thousands of units.

All of these results came from an 8-month strategy implemented from January-August 2024 compared to the same period of the prior year. With a dedicated agency team behind them, the pet products brand was able to finish their season strong and head into the next year with even bigger sales targets – that they are now confident can be hit, even with the challenges that selling on Amazon comes with.

Impressive Amazon DSP Growth

8M+

Ad Impressions Generated

46%

Year-Over-Year Revenue Increase

18%

Brand Halo Sales attributed to DSP campaigns

30%

Year-Over-Year Increase in Units Sold

Brandwoven logo in white

Working with Brandwoven has been a game-changer. Their expertise in Amazon marketplace management for pet products has streamlined our operations and significantly boosted our sales performance. The team's proactive approach to managing our brand and leveraging search and DSP advertising strategies has led to impressive growth and visibility. We have seen triple digit growth since partnering with Brandwoven. We highly recommend Brandwoven to any brand looking to drive revenue and grow market share on Amazon.

Ecommerce Business Development Manager

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