Digital Merchandising

Marketplace Conversion Rate Optimization (CRO)

In search and on-page, let Brandwoven assure your customers are converting on Amazon and other online marketplaces
Person shopping on a laptop and viewing the Amazon homepage
Drive in-search click-through and customer engagement
Increase ROI by improving purchase frequency for visitors on-page
Maximize click-through on ad placements through catered audiences and creative impact

Comprehensive Conversation Rate Optimization Focused on How Consumers Shop YOUR Products

Increase Marketing ROI

CRO can greatly improve the efficacy and efficiency of marketing spend by maximizing purchases for every marketing dollar spent. Allow Brandwoven to help improve conversions!

Maximize Unpaid Traffic

Regardless of marketplace, maximizing conversion on unpaid (organic) positions is essential to both sales growth and increasing top-of-page search placement. All of this is driven by Brandwoven's CRO capabilities.

Reduce Competitive Opportunity

Every page bounce is an opportunity for your competitor to capture your consumer. Focusing on CRO reduces bounce rates and thus reduces the opportunity for competitors to capture your consumers.

Improve Consumer Engagement

Product pages should be captivating and quickly communicate all the necessary information for a consumer to purchase. Conversion rate optimization assures the greatest impact on a consumer's purchase tendencies.

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Driving Industry-Best Conversion Rates

Learn the aspects of our CRO services and how they can benefit your brand

Listing Titles & Copy

Screenshot example of an Amazon product title, description, and images

CRO starts with the basics: the copy used for titles, bullet points, and descriptions for a given product. These seemingly simple features provide the backbone for attracting and converting consumers.

At Brandwoven, we take a unique approach to copy that combines Amazon best practices with a brand’s unique consumer, and a deep understanding of purchaser behavior. We know that showing up in search is not the same as getting the click, and getting a click in search does not innately convert to a sale. While each of these steps is important, it is a combination of providing needed information to purchase, building trust, and keyword relevancy that generates exceptional results.

Our clients boast some of the highest conversion rates in their industries not because we keyword stuff for relevancy, but because we listen to what brands already know and apply what we know about how consumers react on Amazon, Walmart, and many other marketplaces. Add to our knowledge the ability to test and iterate, and you have a winning approach to exceptional titles and copy.

Listing Organization

Screenshot of an Amazon product page with the variations circled

Listing organization or variation structure strategy can have a profound impact on conversion rate, and Brandwoven has the expertise to drive high-converting listing strategies.

We evaluate a product variation for all the usual attributes like combined reviews, search relevancy, and ease of shopping – but we also go one step further to evaluate HOW consumers are searching for your products and what they are expecting to see. Through really understanding the behavior of consumers in search and on-page, we create listing variation structures that are highly effective at growing organic rank, while also driving consumers to purchase with high CVR.

Listing organization is yet another area that Brandwoven does differently. By taking the time to understand your product and your consumer and their behavior, we can create listings that are optimized to your product, not a one-size-fits-all approach like so many rely on today.

Listing Images & A+ Content

Amazon A+ Content displayed on a smartphone

When it comes to creative content like listing images and A+ Content, Brandwoven works with our partners to communicate the right information, in the right order, to drive consumers to purchase.

Marketplaces like Amazon are noisy and challenging places for consumers to navigate. We break through this noise by creating compelling and cohesive listing images and A+ Content for our partners. We assure each page delivers high CVR by asking and answering the most important questions with our content:

1) What does a consumer need to make a purchasing decision?
Many shoppers, especially those looking for premium or known brands, visit marketplace with a purchase decision made. Our job is to assure they can quickly, and easily, identify the correct product in search. It seems so simple, but many agencies and brands forget the importance of capturing the already captive shopper and can actually distract the purchase process with unclear messaging on PDPs.

2) How should we differentiate vs the competition?
Undecided shoppers spend an average of 3-7 seconds on a product page before making a decision. Brandwoven takes this short window into consideration when developing content to deliver what’s most important first, before the consumer has a chance to bounce.

3) How do we educate new shoppers?
Finally, for shoppers in a research phase on Amazon or another marketplace, we understand the need to deliver the information and attributes necessary to bring a shopper from consideration to purchase.

Listing images, videos, A+ Content, and other visual components of a brand’s offering on Amazon contribute significantly to CVR. Let Brandwoven maximize the sales impact of each session on your product pages.

Frequently Asked Questions

What does CRO stand for?

CRO stands for “conversation rate optimization” and refers to the practice of implementing tactics and strategies to improve the percent of consumers who purchase once landing on a product page.

What is a good conversion rate?

This is highly dependent on category. For premium, durable products with a high ASP 7% would be a fantastic conversion rate. However, for consumable or low ASP products, we’ve seen conversion rates drift over 30%. Amazon provides some category averages with which to compare in the ad console, and we suggest using this data to see how you benchmark against peers.

Are CVR and Sessions related?

These two metrics are related but speak to very different challenges. While driving sessions (eyes) is vitally important to product success, the percent of those eyes who purchase is what makes up CVR. In some cases, you can drive many visitors to a PDP but they are the wrong consumer, resulting in low conversions. The opposite can also be true; marketing efforts might drive only a few of the right customers resulting in an extremely high CVR but not enough sessions to meet sales goals. So while related, the challenges and opportunities presented by these metrics are usually different from one another.

What impacts conversion rate?

On Amazon or any marketplace, many, many factors drive conversation rate – from items outside our control like competitor pricing, to many factors within our control like listing organization, price, promotions, listing content, and marketing. CRO is the process of looking at all these factors and driving action to improve the metric.

Learn More About Brandwoven's Expertise

Read more about our approach and how topics like CRO help brands to grow and thrive on marketplaces worldwide
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